Shipping policy
Shipping & Delivery
Most orders are processed and shipped the next business day after being placed, but delays could occur. Holiday delays could occur.
We ship by USPS (United States Postal Service) or UPS. Items not in stock will be shipped when we receive the item, and that will be communicated to the customer. If you have any questions email us at hello@rejuventskincare.com
The U.S. Postal Service delivers packages Monday-Saturday. This should be taken into consideration when estimating delivery dates. Your package will be shipped via ground mail, and it will arrive within 7 to 10 business days after shipping. Tracking information will be sent to your email address.
***We will ship Monday-Thursday.***
If you order products and would like to pick them up please contact our office as soon as possible or put a note with your order and we will honor your request.
Please note that any package that is abnormally large or heavy may incur additional shipping fees. If this is the case, you will be contacted as soon as possible with shipping options.
- We only ship orders to the United States.
- We do not ship to freight forwarding companies (such as companies that ship to customers who live outside the USA).
- At this time we do not ship to APO/FPO/DPO.
We confirm every new customer’s order that ships to a different billing address.
Orders over $99 qualify for FREE SHIPPING. Only orders shipped to the continental United States qualify for Free Shipping.
Broken/Damaged Items
Once your order arrives, please examine it for any damage that may have occurred during shipping. If a product has been broken or damaged during shipping, we sincerely apologize!
Please email returns@rejuventskincare.com immediately to get instructions. We will require a photo of the broken/damaged item. Please keep the box, packaging materials, and damaged items for inspection by the carrier (USPS). If this is not done promptly and correctly, we are not responsible for exchanging the damaged items.
